VIAD

Sky Bistro, Restaurant Manager

Job Locations CA-AB-Banff
Job Post Information* : Posted Date 3 weeks ago(2/2/2018 11:15 AM)
Job ID # (iCIMS)
2018-10441
# of Openings
1
Job Posting Categories
Food and Beverage/Culinary

Overview

We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

  • Our Vision is to be the world’s leading provider of experiential adventure travel.
  • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 

Responsibilities

  • Build the Gondola restaurants to a top three ranking restaurant in Banff: Trip Advisor
  • Improve the execution and level of special events
  • Achieve revenue and profitability targets
  • Manage inventory
  • Build a high functioning and positive team
  • Create the “WOW” experience for each guest visiting the gondola; follow and improve standards based on guest needs and wants, on the spot guest service resolution
  • Continuous improvement of guest and employee experiences
  • Build comprehensive training program for the team both supervisor and entry level employees
  • Manage Open Table and business volume to achieve overall guest satisfaction
  • Create proper service standards, procedures, key notes to work when greeting guests, pairing of food and wine, upselling, clearing, timing on tables
  • Scheduling, following labour guidelines from Food and Beverage Manager
  • Following controls set in place to ensure proper inventory, waste management and transfers completely accurately
  • Develop seasonal Canadian based cocktail, wine and spirit menu – developing signature products for restaurant – focusing on Industry trends
  • Ensuring food quality is following the guidelines set out by Food and Beverage Manager and Executive Chef
  • Daily reports on promos, unsatisfied guests and guest feedback
  • Work as one unit with the Back of House – one team, one food and beverage department
  • Help support all areas within the Gondola – keeping in mind ‘one guest – one experience’
  • Work collaboratively with sales, marketing and group services in executing of events

Qualifications

The ideal candidate will possess the following knowledge, skills and abilities:

  • 5+ years of experience in the food and beverage industry – concentrating on upscale fine dining
  • Diploma/ Degree within Hospitality focusing in Food and Beverage an asset
  • Sommelier training an asset
  • Experience building relationships and working on teams across all levels of an organization
  • Strong experience in upscale and high volume restaurants and special event execution
  • Proven track record in maintaining a high level of organization on and off the floor
  • Effective communicator and able to implement and uphold high service standards
  • Driven to fostering a team building environment and creating positive guest experiences
  • Eye for detail and quality
  • Leadership in a positive, calm, consistent & focused manner
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

 

EEO Information

Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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